Privacy Policy

At PEMA we are committed to respecting and protecting the data and privacy of our customers and users of our website. This privacy policy documents how we will treat your personal information. Please read the following carefully to fully understand our best practices regarding your personal information and data and how we will handle it. We only use your personal data in accordance with our privacy policy and the current data protection laws (GDPR). By submitting your information through our website and using our website, you consent to the collection, storage and processing of your personal information by us in the standard detailed by this privacy policy. You can print a copy of this policy for future reference.

Information Collected and Stored.

We may store and collect the following personal information:

If you have any issues or would like your email to be removed from our database please contact or click the unsubscribe link at the bottom of our newsletters. If you request to be removed from our database we will do our upmost to remove you ASAP.


We use cookies to collect information about the pages you access or visit on our website. An HTTP cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. Cookies are designed to be a reliable mechanism for websites to remember stateful information (such as items added in the shopping cart in an online store) or to record the user's browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past).

Information we collect through cookies may be used with our marketing efforts in an effort to improve our website. We collect data through Google Analytics tools to analyse the use of our website. Google Analytics generates reports and statistics about the website by means of cookies. The information gathered from these is used to generate reports on the performance of The information relating to the website is stored by Google. Personal information is not included.

Your Personal Information

Any personal information submitted to PEMA Ltd will be used for the purposes laid out in this privacy policy.

We may use information held about you to:

We will never, without your consent, provide your personal information to a third party.

Customer Care

When you contact us with feedback, comments, questions or information about our services we may ask you for information which identifies you such as order/quotation number, name, company name, company address, email address and telephone number. We will only use this information to verify your identity and will not keep this information on file. If you have submitted feedback about our services through the “Customer Feedback Form” we may retain this information to monitor our level of services and improve our customer care.

Personal Information Security

Your privacy matters to us. Through rigorous planning and audits we are working to ensure that all safeguards are in place to ensure that your information is never compromised. We maintain every effort to protect against theft, loss, unauthorised access, use or disclosure of your personal information

Amendments to this Policy

We may have updated or made changes to this Privacy Policy for new uses that have not previously been disclosed. Any changes to the privacy policy will be posted in this section and we will notify you via our newsletter and other social media channels. We will use your personal information in accordance with the Privacy Policy in place at the time that the information was collected. You should periodically check this page to make sure you are happy with the terms. We will also make any amendments or adjustments clear to users by stating changes and versions at the bottom of this policy.

Your Information and your rights

You may submit a request for us to provide you with any personal information we hold about you. Supply of this information will only be given once you have given us appropriate evidence of your identity. We will accept a copy of your passport signed and certificated by a solicitor or bank plus an original utility bill showing the correct name and appropriate address. We may withhold such personal information to the extent permitted by law. You may instruct us to remove your information from our marketing database at any time by email.


If you have any questions about this privacy policy or our treatment of your personal information, please email us